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Register to use Electronic Advice of Sale
Register for the Electronic Advice of Sale (EAS2) system.
- Business
- Charges
Bills and charges
Be informed about our water use and service charges, how we bill a property and other helpful tips for property managers and landlords.
- Business
- Billing
- Charges
Reasons for high bill
Has your tenant received a higher than usual bill? Here are some common causes and what they can do to reduce their water use.
- Billing
- Charges
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Help with paying your bill
Get help and advice about your bills, payments, concessions, our fees and charges including how to create and manage an online account.
- Residential
- Business
- Financial care
- Billing
Paying service charges in full
Service charges are fixed annual charges spread over the financial year. Find out about the option to pay your service charges in full.
- Charges
- Billing
Non-standard water pressure
Learn more about managing your non-standard water pressure.
- Projects
- Water issues
Account security for password resets
Find out how you can increase the protection of your online account by adding a layer of security.
- Accounts
Smart meters
Smart meters help us to detect thousands of potential leaks at properties helping us to alert you of any issues.
- Meters